Reschedules and Refunds
Individual Classes: Payment is required to register for a ACLS, BLS, and CPR/AED/First Aid courses. Refunds may be permitted, if requested, up to 24 hours prior to the course time. There will be a 20% Refund Fee assessed to cover online, credit card, and other processing charges.
For all courses Rescheduling is permitted up to 24 hours prior to the course time. To do so, contact us at: firstname.lastname@example.org
No rescheduling or refunds will be permitted within 24 hours prior to the course start time
Group Classes: You are entitled to cancel your Group Class when you notify IGH Health, Fire, & Safety no later than 7 days prior to the scheduled event. A cancellation notification made within 7 days of the scheduled event may incur a cancellation fee of 20% of the Contract Amount.
Minimum Number of Participants
Group CPR courses require a minimum number of participants. The number of minimum participants varies depending on the specific CPR course. Per the contract between IGH Health, Fire, & Safety and you, billing will be based on the minimum number of participants even if less participants are available at the time of service.
Billing for Additional Participants
In the event the number of participants exceeds the original number as defined in the contract, each additional participant will be charged a fee agreed upon by IGH Health, Fire, & Safety and you.
Products and Services
All products and services will require payment once services and/or products are complete and delivered. While there are no refunds permitted, IGH will make sure our Clients are satisfied with our Products/Services before they’re asked for payment.
If you have any questions about our Products and Services please contact us at email@example.com